ADMINISTRATION SUPPORT TEAM MEMBER

Reference: 200000231J
Category: Administration
Type: Full Time-Perm
Location: Jobs in Goulburn Valley
Description:

Financial Planning Administration Support Team Member required in Shepparton.

PRIMARY PURPOSE

The role of the Administration Support Team member is to provide administration support to the Financial Planning team in key areas including, General Administration and Client Support Administration in an effective and efficient manner in accordance with the company policies and procedures.    

General Administration

  • General receptionist duty as required,
  • Handles incoming/outgoing mail, correspondence, and phone calls,
  • Processing correspondence, such scanning and profiling,
  • Maintaining the standard of the database
  • Preparing and send out marketing touchpoints such as Newsletters, Investment Reports correspondence to clients,
  • Maintain Third party authorities and liaise with clients, investment, and insurance providers,
  • Responsibility updating business internal documentation as required including agendas, checklists, procedures, and systems,
  • Assist bookkeeper with providing information to complete their role in a timely manner

Client Support Administration

  • Prepare and send Advice documents to clients as required,
  • Complete forms as required,
  • Ensure that client personal identification is current, filed and processed accurately in accordance with Licensee privacy policy,
  • Proactively involved in the information gathering process of client jobs as required. 
  • Maintain database and be responsible for updating and handling any queries.

 

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